Privacy Policy

At XMindset, we are committed to respecting the privacy and confidentiality of the information that you entrust us with. Our Privacy Policy outlines the policies and procedures regarding the collection, use and disclosure of Personal Information from users. Please review this Privacy Policy carefully. In order to guarantee privacy to the client, we maintain the client's anonymity and work in accordance with confidentiality policies to ensure that all personal and health information received is maintained and transmitted through a highly secure environment. It is recommended that you do not use the website, mobile application(s) or the related Services if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.

XMindset is a psychological wellness platform providing emotional wellness products and services to both individuals and organizations. Our offerings encompass, but are not limited to:

• Online and face-to-face consultations with expert practitioners
• Periodic self-assessments and psychological tests
• Workshops and webinars delivered by trained professionals
• Self-help tools, content and programs via web, mobile, and email
• Encrypted private messaging with practitioners
• Participation in user forums, feedback, blogs, and other submissions

XMindset reserves the right to add or remove products and Services at any time.

By using the platform and providing Personal Information, you consent to its collection, storage, processing, disclosure and transfer under applicable data privacy laws. You may withdraw consent by contacting us at support@xmindset.in. Withdrawal may restrict your use of the platform.

We collect data such as name, contact details, medical history, assessments, and communications to provide and improve our Services. This enables account creation, appointment scheduling, reminders, and personalized content. We may share minimal data with third parties under confidentiality agreements.

You may update or correct your Personal Information by contacting us or via your account page. Certain data (e.g., assessment responses) cannot be deleted. We retain records for legal and professional reasons.

We use cookies to enhance your experience, save login credentials, and analyze platform usage. You can disable cookies in your browser, but this may limit functionality.

We automatically collect log data such as IP address, browser type, device information, pages visited, and timestamps to analyze trends and improve user experience.

Information disclosed during consultations is kept confidential except when required by law or safety concerns. Supervisors may access case notes for quality control.

We do not sell Personal Information. We may share data with service providers and law enforcement to operate our platform and comply with legal obligations.

We implement technical and administrative safeguards to protect data. However, you are responsible for securing your email and phone. We are not liable for breaches outside our control.

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.

We may update this Privacy Policy without notice. Continued use after changes constitutes acceptance.

For complaints, contact our Officer Mr. Mayank Punia at support@xmindset.in. We respond within one month.

This policy is governed by Indian laws. Disputes are subject to Mumbai courts.

Registered Address: 1-B, Gautam Nagar, New Delhi, 110049
Email: support@xmindset.in